Stornoway: 01851 703145 | Habost: 01851 810689
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Welcome to The Group Practice website
Practice closure for staff training
We are a training practice with a Practice Area covering the whole of the Isle of Lewis and and work closely with NHS Western Isles to provide the full range of General Medical Services for patients registered with us.
Still here for you
Our surgeries are open for you but you will find that it is now different to usual. Most consultations will be managed by telephone or video if at all possible. However, in some cases it will be necessary for you to attend in person. If this happens please be assured that we will ensure arrangements are in place to maintain your safety. Please do not attend either surgery unless you have good reason to do so, or if you have been asked to attend. If you need to speak to a GP or Practice Nurse please phone us or send an eConsult and they will be in touch.COVID-19
All COVID rules and restrictions have been lifted in Scotland, but the virus has not gone away.
COVID Recovery Certificate for travel abroad
Do you think you might have COVID?
Monday - Friday, 8am - 6pm, phone us here at The Group Practice At all other times contact NHS24 by dialling 111To arrange a test or vaccine please visit NHSInform or call
0800 028 2816
BEFORE attending a face-to-face appointment
Click the following links to find the latest coronavirus (COVID-19) guidance from NHS Scotland and the Scottish Government, including protective measures, COVID threat level, how to get a test and how to self-isolate.
eConsult Short-cuts
If we have asked you to submit a review: -------------------------------------- If you have a skin problem and need to send us a photo: -------------------------------------- If you would like to request the results of a recent test, a sick line or GP letter: -------------------------------------- If you would like to book a medical examination (eg. HGV/DVLA/Offshore): -------------------------------------- -------------------------------------- RED FLAGS: You may be asked to contact the Practice if some of your answers raise red flags on eConsult. If this happens, please phone and explain this to our receptionist.Masks, Hand Hygiene and Social Distancing
We are providing surgical masks at our surgeries and would be grateful if patients could wear these on arrival.
We are also asking patients to wash their hands on arrival and before approaching the reception desks. Signs on seating in the waiting area indicate where patients should sit in order to maintain social distancing. Thank youAppointments and Tests
To book an appointment please phone 01851 703145 between 08.30 and 16.00
Our GPs are carrying out their consultations by phone. If you require to be seen in person the GP will arrange this with you. Please be aware that due to the increased demand for consultations our GPs may not phone you back on the same day. If your matter is urgent please let our receptionists know. If you have a minor injury, such as a cut that needs stitches, a broken bone, a sprain or minor burn, please call NHS 24 on 111 and ask for the Flow Navigation Centre. They can arrange for you to be seen at the Minor Injuries Unit at Western Isles Hospital if this is appropriate.NHS Pharmacy First Scotland
You can use NHS Pharmacy First Scotland if you are registered with a GP practice in Scotland or you live in Scotland. You can speak to a pharmacist at one of our community pharmacies (KJ Macdonald’s, Boots, or Back Pharmacy) and ask for advice.
Patient Access
Patient Opinion
We at the Group Practice are committed to providing high quality care and treatment to our patients through the delivery of safe, effective and person-centred care. We understand, however, that sometimes things go wrong. If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right.How do I request a copy of my medical records?
Our response to Subject Access Requests (SARs) will take longer at the moment because of the COVID-19 pandemic. Is your request essential? While your statutory right of access remains unchanged, our resources will be diverted away from usual Subject Access Requests (SARs) work at this time.
The General Data Protection Regulation (GDPR)
Subject Access Request (SAR) Form
How to access the records of a deceased person
Practice News
Resources for victims of domestic or child abuse
Resources for victims of domestic or child abuse
Western Isles Womens' Aid
01851 704750
Our locations
STORNOWAY
The Health Centre
Springfield Road
Stornoway
Isle of Lewis HS1 2PS
HABOST
Habost Surgery
Habost
Ness
Isle of Lewis HS2 0TG
Click images for Google Maps
