The Group Practice

Stornoway: 01851 703145 | Habost: 01851 810689

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Welcome to The Group Practice website

We are a family medical practice based in Stornoway and Habost, Ness, Isle of Lewis.

We are a training practice with a Practice Area covering the whole of the Isle of Lewis and and work closely with NHS Western Isles to provide the full range of General Medical Services for patients registered with us.

Still here for you

Our surgeries are open for you but you will find that it is now different to usual.

Our new normal ...

Most consultations will be managed by telephone or video if at all possible.

However, in some cases it will be necessary for you to attend in person. If this happens please be assured that we will ensure arrangements are in place to maintain your safety. Please do not attend either surgery unless you have good reason to do so, or if you have been asked to attend.

If you need to speak to a GP or Practice Nurse please phone us or send an eConsult and they will be in touch.

Contact our doctors online

Fill out a simple online form to get advice and treatment within 1 working day

COVID-19

COVID-19 Symptoms

NHS Inform Self-Help Guide

When and how long to self-isolate due to coronavirus

How to access COVID-19 Testing

Get a record of your COVID-19 vaccine status

NHS Western Isles COVID Updates

Remember FACTS for a safer Scotland

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NHSWI COVID Helpline 01851 601151

National COVID Helpline 0800 028 2816

Masks, Hand Hygiene and Social Distancing

We are providing surgical masks at our surgeries and would be grateful if patients could wear these on arrival.

We are also asking patients to wash their hands on arrival and before approaching the reception desks.

Signs on seating in the waiting area indicate where patients should sit in order to maintain social distancing.

Thank you

Appointments and Tests

To book an appointment please phone 01851 703145 between 08.30 and 16.00

Our GPs are carrying out their consultations by phone. If you require to be seen in person the GP will arrange this with you.

Please be aware that due to the increased demand for consultations our GPs may not phone you back on the same day. If your matter is urgent please let our receptionists know.

NHS Pharmacy First Scotland

You can use NHS Pharmacy First Scotland if you are registered with a GP practice in Scotland or you live in Scotland. You can speak to a pharmacist at one of our community pharmacies (KJ Macdonald’s, Boots, or Back Pharmacy) and ask for advice.

Patient Access

Access your local GP services online

Order repeat prescriptions online.

Patient Opinion

We at the Group Practice are committed to providing high quality care and treatment to our patients through the delivery of safe, effective and person-centred care. We understand, however, that sometimes things go wrong. If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right.

How to make a complaint

How do I request a copy of my medical records?

Our response to Subject Access Requests (SARs) will take longer at the moment because of the COVID-19 pandemic. Is your request essential? While your statutory right of access remains unchanged, our resources will be diverted away from usual Subject Access Requests (SARs) work at this time.

The General Data Protection Regulation (GDPR)

How to make a SAR

Subject Access Request (SAR) Form