Appointments and Tests

To contact a nurse or GP click here

To book an appointment please phone 01851 703145 between 08.30 and 16.00.

Our GPs are carrying out their consultations by phone. If you require to be seen in person the GP will arrange this with you.

Please be aware that due to the increased demand for consultations our GPs may not phone you back on the same day. If your matter is urgent please let our receptionists know.

If you phone us on 01851 703145 between 16.00 and 18.00 and you need to speak to a GP, there will be a mobile number available and you can leave a message.

Masks, Social Distancing and Chaperones

Wearing a face mask is not mandatory in GP practices but patients are strongly advised to wear face coverings when attending for appointments as it is not always possible to maintain a 2 metre distance from other people.

By face coverings we do not mean a surgical or other medical grade mask but a covering of the mouth and nose that is made of cloth or other textiles and through which you can breathe, for example a scarf or religious head covering that covers the mouth and nose.

If you are bringing a chaperone to your appointment they will also be required to wear a mask during your consultation.

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Why is the receptionist asking so many questions?

Our receptionists may ask you what your appointment is for. Please don’t be offended by this. They are simply asking so they can ensure you are seen by the most suitable member of our Clinical Team.

If you have an issue you would rather not discuss with the receptionist you can send the GP or nurse an eConsult form by clicking here.

  Out of hoursContact NHS 24 by phoning 111 or visit
  In an emergencyPhone 999

Patient Access Emails

Publish Date: 09/11/2021 16:45:00 GMT

Patient Access have received reports from both Patient Access users and people who have never registered for the service, that they have received COVID passport emails purporting to be from Patient Access.


Patient Access advise users of the service to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in


Patient Access advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page.


You can find more information and guidance on Patient Access’ information security page here:


Patient Access strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.


Email addresses used to register for Patient Access account are secure. Patient Access do not share any data and no data is ever saved or stored on any device you use to access Patient Access.