Emails from Patient Access

Patient Access Emails

Publish Date: 09/11/2021 16:45:00 GMT

We have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.  


Following is advice from Patient Access

Patient Access advise users of the service to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com.

Patient Access advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page.

You can find more information and guidance on our information security page here: https://www.patientaccess.com/security  

Patient Access strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.

Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.

The Group Practice will close

every Thursday afternoon

commencing Thursday 16 June 2022

for staff training and development.


If you require medical attention that cannot wait you can phone the surgery on 01851 703145.  You will be given the option to leave a message and a GP will phone you.

 

You can also submit an eConsult via our website (www.groupmedical.co.uk) if you need to contact a GP or nurse and it is not urgent.


In the case of an emergency call 999