Chaperone

Would you like a chaperone? Just ask.

This practice is committed to providing a safe and comfortable environment for all patients at all times.

All patients are entitled to have a chaperone present during any consultation, examination or procedure. 

If you feel you would like a chaperone present at your examination please inform your doctor or nurse who will be happy to arrange this for you.

Where a chaperone is not available, the clinician will ask you to make an appointment and request the presence of a chaperone at the time of booking.

If you would like more information our Chaperone Policy is available here.


Masks, Social Distancing and Chaperones

Wearing a face mask is not mandatory in GP practices but patients are strongly advised to wear face coverings when attending for appointments as it is not always possible to maintain a 2 metre distance from other people.

By face coverings we do not mean a surgical or other medical grade mask but a covering of the mouth and nose that is made of cloth or other textiles and through which you can breathe, for example a scarf or religious head covering that covers the mouth and nose.

If you are bringing a chaperone to your appointment they will also be required to wear a mask during your consultation.

Patient Access Emails

Publish Date: 09/11/2021 16:45:00 GMT

Patient Access have received reports from both Patient Access users and people who have never registered for the service, that they have received COVID passport emails purporting to be from Patient Access.

 

Patient Access advise users of the service to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com.

 

Patient Access advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page.

 

You can find more information and guidance on Patient Access’ information security page here: https://www.patientaccess.com/security

 

Patient Access strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.

 

Email addresses used to register for Patient Access account are secure. Patient Access do not share any data and no data is ever saved or stored on any device you use to access Patient Access.