How to send photos using econsult

Contact our nurses or GPs using eConsult between 8.00am and 6.30pm, Monday to Friday

Step 1: Choose ‘ask about common problems’ on our website: The Group Practice (

Step 2: Choose your condition (click ‘for your child’ if it is a photo of a child). It will most likely be a skin or eye problem if you are sending photos. If your condition is not on the list choose ‘request general advice’.
Step 3: Answer the questions asked and upload pictures at the end of the consultation.

Please note: Our GPs aim to respond to e consults within 48 hours and this is usually by email.

Please do not use the eConsult system for urgent matters as we may not respond to your eConsult the same day it is submitted.