When can I collect my prescription?
Requests will normally be ready for collection within 72 hours from your chosen pharmacy or dispensing practice.
I’ve run out of medication
Order the medication you require as soon as possible using any of the methods outlined below.
Your pharmacy can issue emergency supplies for repeat medications until they receive a prescription request from the practice.
Note: Please provide an old label or a copy of your re-order slip.
Your pharmacy will not issue emergency supplies for controlled drugs.
Order prescriptions online using Patient Access
If you have already registered with EMIS Patient Access click here
If you haven’t yet registered with EMIS Patient Access click here
Order by phone
STORNOWAY PATIENTS: We have a dedicated prescriptions phone line which is available from 09.00 – 13.00 Monday – Friday. You can call 01851 701687 during these hours to request a repeat prescription.
HABOST PATIENTS: Call 01851 810689
Order by Email
STORNOWAY: [email protected]
Hand in or post your re-order slip
You can also hand in or post your re-order slip to the surgery and collect from the pharmacist (for Stornoway patients) or dispensing practice (for Habost patients) 72 hours later.