The Group Practice

Stornoway: 01851 703145
Habost: 01851 810689


When can I collect my prescription?

Requests will normally be ready for collection within 72 hours from your chosen pharmacy or dispensing practice.

I’ve run out of medication

Order the medication you require as soon as possible using any of the methods outlined below.

Repeat medications

Your pharmacy can issue emergency supplies for repeat medications until they receive a prescription request from the practice.

Note: Please provide an old label or a copy of your re-order slip.

Controlled drugs

Your pharmacy will not issue emergency supplies for controlled drugs.

Order prescriptions online using Patient Access

If you have already registered with EMIS Patient Access click here

If you haven’t yet registered with EMIS Patient Access click here

Order by phone

STORNOWAY PATIENTS: We have a dedicated prescriptions phone line which is available from 09.00 – 13.00 Monday – Friday.  You can call 01851 701687 during these hours to request a repeat prescription.

HABOST PATIENTS: Call 01851 810689

Order by Email

STORNOWAY: [email protected]

Hand in or post your re-order slip

You can also hand in or post your re-order slip to the surgery and collect from the pharmacist (for Stornoway patients) or dispensing practice (for Habost patients) 72 hours later.