Patient Online Services

eConsult is the most widely used online consultation platform used in the NHS. eConsult can be accessed from your own NHS GP practice website. eConsult collects the information about your request and sends it to the GP practice. The GP practice staff will then triage (sort) each patient so that everyone gets the right care as quickly and as safely as possible.

To find out more about eConsult click here

If you want to jump in and start using eConsult now, click here!

EMIS Patient Access is a 24-hour online service that allows you to access your local GP services at home, at work or on the move — wherever and whenever you can connect to the internet. You can use either desktop or mobile apps to use Patient Access.

It allows patients access to the surgery computer system to ORDER REPEAT PRESCRIPTIONS

You can find out more about EMIS Patient Access and how to register for this service by calling into the surgery, Monday to Friday, 2.00 – 4.00pm or by visiting Patient Access .

How do I register?

You’ll need to bring two forms of identification to the Practice to register for Patient Access:

Personal ID: e.g. current passport, photo-card driving licence, birth certificate, etc.


Address ID: e.g., utility bill, bank statement or council tax bill, etc (these must show your name and address and be dated within the preceding 6 months).

Access Codes and Security

  • After your identification is confirmed the practice will provide you with access codes.
  • Look after this information carefully until you register and consider destroying it afterwards.
  • If you lose the form or if it is stolen before you have entered your password and security details, contact the practice straightaway by telephone (01851 703145) or in person.
  • The above registration details will remain valid for 2 weeks. If you do not register before the deadline, please contact us and we will send you a new PIN. The date of issue is on your registration letter.

Is my information secure?

All information that is sent to the Surgery via EMIS Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and the surgery are able to see this information.

The Group Practice will close

every Thursday afternoon

commencing Thursday 16 June 2022

for staff training and development.

If you require medical attention that cannot wait you can phone the surgery on 01851 703145.  You will be given the option to leave a message and a GP will phone you.


You can also submit an eConsult via our website ( if you need to contact a GP or nurse and it is not urgent.

In the case of an emergency call 999