NHS Pharmacy First Scotland

You can use NHS Pharmacy First Scotland if you are registered with a GP practice in Scotland or you live in Scotland. You can speak to a pharmacist at one of our community pharmacies (KJ Macdonald’s, Boots, or Back Pharmacy) and ask for advice.

This is often a quicker option than waiting to speak to a GP and then waiting for a prescription to go to your chemist for collection. If you require medication for your condition and it falls under one of the categories below, you will receive this on the NHS and you will not be charged. If you would prefer to speak to someone in private you can ask for this when you attend the chemist. 

If you have a minor illness, a pharmacy is the first place you should go for advice.
You do not usually need an appointment and you can go to any pharmacy.
Your pharmacist can give you advice for a minor illness, and medicine if they think you need it.
A pharmacist can give you advice and treatment (if you need it) for minor illnesses such as the following.
  • Acne
  • Allergies
  • Athlete’s Foot
  • Backache
  • Blocked or runny nose
  • Cold sores
  • Constipation
  • Cough
  • Cystitis ((for women aged 16-65, no severe symptoms including back pain or lasting >7 days, not pregnant or breastfeeding, not on prophylactic antibiotics and not recurring (1 in last month or 3+ in 12 months))
  • Diarrhoea
  • Earache
  • Eczema
  • Emergency contraception

  • Headache
  • Head lice
  • Haemorrhoids (piles)
  • Hay fever
  • Impetigo
  • Indigestion
  • Mouth ulcers
  • Smoking Cessation
  • Sore throat
  • Pain
  • Period pain
  • Threadworms
  • Thrush
  • Warts
  • Verrucas

Pharmacists, like GPs, can only provide certain medicines and products on the NHS. All of these are proven to be effective for treating your condition. If you want a specific medicine or product, you may need to buy it. The pharmacist will give you advice on this.

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Patient Access Emails

Publish Date: 09/11/2021 16:45:00 GMT

Patient Access have received reports from both Patient Access users and people who have never registered for the service, that they have received COVID passport emails purporting to be from Patient Access.


Patient Access advise users of the service to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com.


Patient Access advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page.


You can find more information and guidance on Patient Access’ information security page here: https://www.patientaccess.com/security


Patient Access strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.


Email addresses used to register for Patient Access account are secure. Patient Access do not share any data and no data is ever saved or stored on any device you use to access Patient Access.