Registering as a new patient

Practice Area

The Practice will accept patients from any part of the Isle of Lewis covered by postcode areas HS1 and HS2.  Patients can be seen at Stornoway or Habost, whichever is most convenient.

During the Coronavirus pandemic we would encourage new patients to register online.

You can register:

ONLINE

IMPORTANT! You need to complete both of the following forms to complete registration (a total of 4 pages). Please ensure you submit all four pages.

Registration Forms:

You can download guidance notes and forms by clicking the following links:

NHS Scotland Application to Register Permanently with a General Medical Practice

The Group Practice New Patient Health Questionnaire 2019

  • download and complete the registration form and health questionnaire
  • email the completed forms to [email protected]
  • if possible add copies of your ID or proof of your new address
  • The forms do not require a signature
  • We will acknowledge your application by email. If you have heard nothing 48 hours after applying, please contact the surgery on (01851) 703145; someone will assist you.

You may need to get Adobe Acrobat Reader to complete the forms. Click here to download for free.

You can find out more about registering with a GP practice by visiting NHS Inform.


BY PHONE

Phone (01851) 703145 and tell the receptionist you want to register as a permanent patient. Your call will be transferred to the appropriate department.


IN PERSON

You can register as a patient by visiting either surgery, Stornoway or Habost as appropriate, and completing the necessary registration forms. These forms are also available to download from our website, see the links above.

  • You will be required to provide photo ID (passport, driving licence) when you register.
  • You will be registered with the practice and not a specific doctor.
  • When making an appointment, should you wish to see a specific doctor you may request this at the time and we will do our best to accommodate you.

Registering at Stornoway:

Guidance for new patients – Stornoway

Registering at Habost:

Guidance for new patients – Habost

Temporary Registration

Patients staying in the area for less than three months may be seen as temporary residents.  Our reception staff will assist you to register as a temporary patient.

Patient Access Emails

Publish Date: 09/11/2021 16:45:00 GMT

Patient Access have received reports from both Patient Access users and people who have never registered for the service, that they have received COVID passport emails purporting to be from Patient Access.

 

Patient Access advise users of the service to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com.

 

Patient Access advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page.

 

You can find more information and guidance on Patient Access’ information security page here: https://www.patientaccess.com/security

 

Patient Access strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.

 

Email addresses used to register for Patient Access account are secure. Patient Access do not share any data and no data is ever saved or stored on any device you use to access Patient Access.