All patients are entitled to have a chaperone present during any consultation, examination or procedure.
If you feel you would like a chaperone present at your examination please inform your doctor or nurse who will be happy to arrange this for you, or just ask at Reception.
Our Chaperone Policy is available for here.
NHSWI have produced ‘My Patient Journey’ and ‘My Journey to Diagnosis’ as personal guides to help patients and/or their carers to record, understand and process the information they may receive at clinical appointments.
‘My Journey to Diagnosis’ should be used BEFORE a diagnosis is given.
‘My Patient Journey’ should be used AFTER a diagnosis is given.
Click the following links to view and download the guides:
NHS Western Isles are keen to hear from you about your experience of using these new guides. If you would like to leave feedback please click on the following link to complete a short survey:
Yes, I’d like to provide FEEDBACK
Does IT make you tune out? Are you turned off by technology?
You could be missing out on valuable information and tools that would support your health and well-being.
NHS Western Isles’ project mPower: Healthy and Connected Communities has been created to help local people take the steps needed to live well, safely and independently in their own homes.
It does this by linking them with services in their community and by helping people use technology to look after their own health and care. They can provide support to help you get to grips with online tools and IT, making sure you get the best of the services available to you.
You can pick up a Self-Referral form at Reception which allows you to refer to mPower without having to see your GP first.
For further help and information
For more information please contact Lorna Morrison, Community Navigator by phone (01851) 708022 or email: [email protected]
We are pleased to announce another new service at The Group Practice.
You can now order your prescriptions online using EMIS Patient Access. Read more about it here or speak to our friendly reception staff who will be happy to provide more information and help you register. There’s also a handy APP!