Vacancies

There are no vacancies at The Group Practice at present. Thank you for your interest.

Surgery closure for staff training

The Group Practice will close

every Thursday afternoon

commencing Thursday 16 June 2022

for staff training and development.


If you require medical attention that cannot wait you can phone the surgery.  You will be given the option to leave a message and a GP will phone you.

You can also submit an eConsult via our website (www.groupmedical.co.uk) if you need to contact a GP or nurse and it is not urgent.


In the case of an emergency call 999

Chronic Pain Self Management Group



COVID Recovery Certificate for travelling abroad

This is not a service GPs can provide. 


NHS Scotland COVID Status Line

Phone 0808 196 8565 to request proof of any positive PCR tests registered within the timescales. 


Private Providers

If you need a certificate you can obtain one privately. There are several companies who provide this service for a fee, following is an example.

Please note, this is not an endorsement or recommendation of this supplier. You should make your own choice. We recommend that you check reviews for your preferred supplier.

  

Emails from Patient Access

Patient Access Emails

Publish Date: 09/11/2021 16:45:00 GMT

We have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.  


Following is advice from Patient Access

Patient Access advise users of the service to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com.

Patient Access advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page.

You can find more information and guidance on our information security page here: https://www.patientaccess.com/security  

Patient Access strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.

Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.

Prescription Waiting Times

The continuing impact of the COVID pandemic is putting all healthcare providers under pressure and this includes our pharmacies.

We have been advised by our local pharmacists (Back, Boots and KJ Macdonald) that the time taken to fill prescriptions can now be up to 7 days.

What if I need something urgently?

Should you require an item urgently please let our reception staff know (01851 703145) and they will arrange for your prescription to be filled as quickly as possible.

If you have a GP appointment and your GP wishes you to have a prescription item urgently, he/she will arrange this for you.

As always, should you have any questions or concerns, please phone our Reception Team on 01851 703145 and they will be happy to help you.

Thank you for your patience.

Are you caring for somebody?

Western Isles Community Care Forum (WICCF) was established in 1992 as a forum for Voluntary Care organisations which represent the interests of carers and users of services throughout the Western Isles.

One of our core functions is to maintain a Register of Informal Carers, so we administer projects which will be of benefit to carers.

Currently our projects include:

  • Carers Trainers Project: supports carers via provision of information and training through a home visit;
  • Eolas: a social group for carers;
  • Fois: free self-catering accommodation;
  • Personal Assistant Directory: online directory to help carers find paid support, paid for privately or via direct payments;
  • Short Breaks: provision of respite grants to carers.

If you are caring for somebody and wish to register with WICCF, following are our contact details:

Western Isles Community Care Forum

Room 14, Council Offices, Tarbert, Isle of Harris HS3 3BG

Telephone: 01859 502588

Email: [email protected]

Web: www.wiccf.co.uk

New Patient? Register Online

Click here to find out how to register with The Group Practice online

Introducing eConsult

eConsult is the most widely used online consultation platform used in the NHS. eConsult can be accessed from your own NHS GP practice website. eConsult collects the information about your request and sends it to the GP practice. The GP practice staff will then triage (sort) each patient so that everyone gets the right care as quickly and as safely as possible.

To find out more click here.

Sleepio: Get to the root of your poor sleep

The NHS Western Isles have partnered with Big Health to offer Sleepio, a clinically proven digital CBT programme for sleep problems and insomnia, to all residents.

Sleepio is a clinically-evidenced sleep improvement programme that is fully automated and highly personalised, using cognitive behavioural techniques to help improve poor sleep.

To start the programme follow these three steps:
  1. Contact your local mPower Community Navigator at [email protected].scot
  2. Ask for more information about Sleepio and you will be given a special access code
  3. Using a desktop, laptop or tablet visit sleepio.com/redeem and enter your code to start

The Group Practice will close

every Thursday afternoon

commencing Thursday 16 June 2022

for staff training and development.


If you require medical attention that cannot wait you can phone the surgery on 01851 703145.  You will be given the option to leave a message and a GP will phone you.

 

You can also submit an eConsult via our website (www.groupmedical.co.uk) if you need to contact a GP or nurse and it is not urgent.


In the case of an emergency call 999