We will do our best to accomodate your request. For a routine appointment please telephone the relevant Surgery
between 0830 - 1730h, Monday to Friday.
Stornoway |
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Habost |
703145 |
810689 |
You will be offered the first available appointment with the doctor or nurse you ask for. The doctors use a ten minute appointment system to minimise waiting times, however they sometimes cannot avoid running late. If you have multiple problems or more than one family member to be seen please make a double appointment.
Please let us know if you are unable to keep an appointment as soon as possible so that other patients may be seen.
If your problem cannot wait until the next routine appointment, please advise the reception staff that your problem is urgent and they will endeavour to fit you in that day. Otherwise where possible plan ahead to book especially if you wish to see a specific doctor.
To Request a Home Visit
If possible requests for home visits should be made before 10.00. These visits are for patients who are unable to come into the surgery because of their medical condition. The on call doctor will make the visit. Please advise reception staff if the visit is urgent.
Telephone Callbacks
You can have a discussion with the doctor or nurse when an appointment may not be required.
You can call us at any time of day to request the telephone callback/consultation and a doctor or nurse will give you a ring back. You can request the doctor of your choice and they will ring you if they are available.
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